What we do
Augmentus is a leading provider of robotic programming solutions that simplify and streamline traditionally complex industrial automation processes. Our innovative solution integrates cutting-edge features like 3D scanning, automated path optimization, and seamless robot code generation to make programming accessible and efficient for manufacturers handling high-mix, high-part complexity operations. Trusted by global leaders in industries such as media blasting, painting, and welding, Augmentus empowers companies to achieve scalability, reliability, and superior operational efficiency. Join us to revolutionize the future of robotics and automation.
About your role
Product & Requirements
- Translate customer workflows and problems into clear product requirements, user stories, and edge cases.
- Work with the Product Manager to prioritise feature requests, bug fixes, and technical debt.
- Help define acceptance criteria and test scenarios for new features.
Engineering & Implementation
- Work closely with the engineering team to design, prototype, and validate new features.
- Perform hands-on testing of releases (including on robot cells / hardware setups where relevant).
- Investigate issues reported by customers, reproduce them, and work with devs to drive them to resolution.
Customer & Application Focus
- Partner with application / solutions engineers to understand real deployments, constraints, and edge cases.
- Participate in customer calls, pilots, or on-site visits to gather product feedback and pain points.
- Help create internal and external documentation, workflows, and best-practice guides for new capabilities.
Quality & Process
- Maintain a high bar for product reliability and usability, especially for production environments.
- Contribute to improving our release process, test coverage, and feedback loops between customers, product, and engineering.
- Track and report key product metrics, bugs, and feature adoption where relevant.
Requirements
- Degree in Engineering, Computer Science, Mechatronics, or a related technical field (or equivalent experience).
- 1–4 years of experience in product, application, or engineering roles (e.g. product engineer, application engineer, solutions engineer, or similar).
- Strong technical problem-solving skills and ability to debug issues systematically.
- Comfortable working with software products (e.g. UIs, APIs, configurations) and understanding constraints from the dev team.
- Ability to communicate clearly with both technical (engineering) and non-technical (customers, sales, ops) stakeholders.
- Ownership mindset – you care about the outcome for the user, not just closing tickets.
Good to Have
- Experience in robotics, industrial automation, or manufacturing (e.g. robot arms, PLCs, CNC, machine vision, etc.).
- Familiarity with robot path planning, 3D, CAD, or vision systems.
- Experience writing basic scripts (e.g. Python, C#, or similar) for tools, automation, or debugging.
- Prior experience in a startup or fast-moving product environment.
